There is considerable literature by now on handling reference and/or communicating with patrons via phone, email and Instant Messaging, but would the same considerations apply for Twitter?

In my recent posts comparing Twitter accounts of libraries, I found that when listing by follower counts, only 4 out of the top 20 accounts belonged to Academic libraries.

Recently, I was pondering about the need to set targets or KPI (key performance indicators) for Libraries carrying out Social media activities.

Introduction In this post, I will talk about a little known service called Google Profiles, why it is becoming important, and I will describe how libraries have being using it, the web 2.0 accounts they are listing on it, and compare it to the accounts listed by libraries on Friendfeed.

In the past few years, libraries have become increasingly innovative in the different ways they display their subject guide.

In my last post, I showed you three different ways you can create a portable web search widget for almost any arbitrary database you want.

Many libraries in the world provide remote access to electronic resources via EZproxy .

After struggling with the limitations of Wordpress, I decided to move my blog from http://blog.nus.edu.sg/aarontay/ which was kindly hosted by CIT of National University of Singapore (where I work) to http://musingsaboutlibrarianship.blogspot.com/ on Blogspot

This post will discuss how to use RSS feeds from library databases.

As of 2009, the 3 hottest darlings of social media right now are Facebook, Twitter and Friendfeed (in order of size).

In my last post , I talked about libraries using Lifestreaming to aggregate all their social media/web 2.0 accounts.